Complaint Form · Customer Self-Service

CASE DETAILS

Per RCW 43.06C.040, all persons requesting OCO assistance must first have “reasonably pursued resolution of the complaint through the internal grievance, administrative, or appellate procedures.”

To open an investigation into your concern, we need to contact the incarcerated person involved, which may happen as part of the investigation or simply to let them know the outcome. For this reason, we need your permission/waiver of confidentiality of this complaint. If you give us permission to contact the incarcerated individual involved, please type your initials in this box

Initials:

Your First Name

Last Name

Phone

Incarcerated Individual First Name

Last Name

DOC Number

Institution of Incident

Date of Incident

Has the incarcerated individual grieved this issue and received a response?

NoYes

Grievance Log ID

Has the incarcerated individual appealed this issue?

NoYes

Appeal Information

If they haven’t grieved or appealed, is there a disability or other reason why not?

Concern

Is there any evidence to support your concern? Please provide witness names, if applicable.

Are you aware of any DOC policies or RCW laws that have been violated? Please be specific.

Suggested Resolution/Remedy?

Incarcerated Individual

Web Form

OCO staff attempt to respond within 90 days, but more time may be necessary. Please have patience as we work to resolve your concern.

If you have any document you would like the OCO to review such as letters from the incarcerated person, please attach copies here.
You can upload a maximum of 5 documents to this case. Document types are limited to jpg, jpeg, png, doc, docx, txt, and pdf. Document size is limited to 2MB.

Generate a new image Play the audio code

Enter the code from the image